How to Pivot From a Traditional Gala Auction to a Virtual Event

How to Pivot from a Traditional Gala Auction to a Virtual Event Banner

Virtual Events are popular. In fact, almost one-third of adults in the US have participated in one. While traditional gala auctions offer a great way to connect with your supporters and raise more funds, a Virtual Event can be a great alternative.

Plus, pivoting from an in-person event to a virtual one doesn’t have to be complicated. With the right planning and tools, you can host a virtual fundraiser that gets great results. Let’s take a look so you can start planning your Vitual Event.

Step 1 | Set Goals for your Virtual Event

Your goals may need to change if you are pivoting from a traditional gala event to a Virtual Event. For starters, your reach may be different—meaning your potential participants could very well change. Consider reevaluating your attendance and participation goals.

A Virtual Event allows you to reach more people than you may otherwise since those who are not in the immediate geographic area can participate online. In addition, because there is not a traditional gala event, your audience can even participate if they have other plans.

You may also want to take a second look at how much funds you expect to raise through your Virtual Event. You may be able to increase your goals since virtual fundraising can allow more people the opportunity to give. 

Step 2 | Plan Your Virtual Program

Just because you aren’t hosting a traditional gala event doesn’t mean you can’t have a full program. A Virtual Event can still feature presenters, performances, speakers with testimonials, and many other options.

You can use a previous gala event program as your starting point. However, keep in mind that during a virtual program you will definitely want to keep your participants’ attention. Quick transitions between segments can help keep them engaged.

You should make sure to be very clear with your presenters how the program will flow and how a Virtual Event works. Having a host can help everything flow more smoothly.

When planning the schedule, remember that you should make a donation call to action early during the event. Then, be sure to ask often throughout the rest of the Virtual Event. Attendees may join or leave at various times, so you want to try to catch them at the appropriate times.

Step 3 | Determine Your Platform, Resources, & Materials

Once you know what your program will look like, you can start to gather the resources and materials that you need. One of the biggest decisions to make is what platform you will use to stream your Virtual Event. This will be determined by what you plan to do during the program.

For example, if you want to show slides, videos, or multiple presenters, you would need a screen-sharing service. You should think about whether you plan on having a live stream or using pre-recorded videos.

You will also need a platform that can host the actual auction. Services such as Zoom can’t handle this, so you should look into a dedicated virtual auction program, like us here at Auction Frogs!

Our Virtual Event platform can host your auction items and capture bids. Plus, additional features such as online pledge capture, ad space for supporters, and a goal thermometer makes hosting a Virtual Event with Auction Frogs even easier and more successful.

You may also need additional materials, such as microphones and webcams. These items are sometimes forgotten until the last minute but can make a big difference in helping your Virtual Event run smoothly.

Step 4 | Promote Your Virtual Event

Promoting your Virtual Event effectively is incredibly important. Your event can either have paid ticketing or be free to participate. Creating an RSVP form will allow you to get the information for those who are planning on attending.

When you are promoting auctions online, it’s important to take advantage of every marketing channel you have. Make sure to send emails and text messages to those on your mailing list. You can even use direct mail.

Social media is a great way of reaching more people, even those outside of your normal fundraising circle. Create eye-catching graphics and be sure to share them on all of your social media channels.

Step 5 | Have a Dress Rehearsal

A dress rehearsal is vital, especially if your organization has never hosted a Virtual Event before. Dress rehearsals will help ensure everything will run smoothly, which can also reduce nerves and stress among your team members.

If you are having guest presenters, have them test their equipment and make sure they are comfortable with their role. If you plan on showing a video or other media, have a test play to make sure it plays correctly.

You should also test the participant experience. Make a test donation to be sure all of your content and messaging is set up how you want it. Also, click through the event pages and all the links to ensure your attendees can access the event.

Step 6 | Host Your Virtual Event

Testing everything and having a step-by-step plan will ensure your Virtual Event runs smoothly. On the day of, make sure you have fun with your fundraiser. Interact with your audience and thank your supporters.

After your Virtual Event is over, you can rehash what went well with your team and how you can grow your fundraiser for the next year.

Pivot to a Successful Virtual Event

Virtual Events for nonprofits are a great way to reach a larger audience than you ever could with a traditional gala auction. While pivoting to a Virtual Event may be a little scary, plenty of planning and the right tools will make your event a fundraising success.

Take a tour of Auction Frogs to get started with your Virtual Event today!

How to Write a “Killer” Donor Thank You Letter

How to write a Killer donor Thank You letter Banner

The year is coming to a close. Fundraising campaigns are reaching their conclusion and now there’s one big thing left to do… Whether you love it or hate it, writing meaningful Donor Thank You Letters is an important job in the effort to keep your donors coming back for the next year and next campaign.  It’s a tough job, but quite possibly the most important one of the year.

Knowing that your donor thank you letter is your first step toward donor retention, how do you go about crafting a letter that makes sure:

Keep it short and sweet

Brevity is your advantage, so keep your donor thank you letter prompt and to the point. Donors aren’t looking for another fluffy sales pitch, as they’ve already made the choice to give to your cause. So ditch the formal jargon and unnecessary verbiage, and be concise in what you’re wanting to say.

Don’t continue to ask for action, as this can be viewed as pushy and takes up unnecessary paper space. Instead, include a pledge form and return envelope, but leave out the ask in the body of your letter and focus on the support your donors have already given.

Make your thank you letter personal

Be casual, be warm, be gracious (but not sugary). Donors want to know that you think they are important, because they are. Your organization may not be where it is today without your donors, so keep that in mind when writing your donor thank you letter. Open with their name and celebrate their partnership with you. Be sure to focus on THEIR impact in their own community.

Leave out phrases like “Your gift will help us do… ” and instead use “Your gift will make…  …happen.” Be specific about how their gift will make a measurable difference to those who benefit. And, don’t forget to include a contact name and phone number of someone your donor can reach out to for specific answers to questions about their gift and where it’s going!

Wear your heart on your sleeve

Remember, it’s okay to show your own excitement about your fundraising success, and exclamation points ARE an appropriate form of punctuation every now and then. Using lines like “I can’t begin to thank you enough for…” and “We are thrilled to have your support again…” to convey your own excitement will cultivate donor excitement and keep them coming back year after year.

Be positive, upbeat, and speak directly to the individual who will be reading the letter. Donors won’t be wooed by a lofty and distant tone, so make sure you are creative and charming (but sincere) in your writing.

Be a master of "The Tell"

Each time you draft a donor thank you letter, freshen up the content with a new anecdote. Tell a real story about who benefits from your donor’s gift or about how they benefited. This will help to reconfirm the purpose of your donor’s gift and assure them that their donation is being used to make a difference.

Or better yet, have those that benefited tell their OWN story! There’s nothing more powerful and moving for your donors than to receive direct thanks from those they directly helped.

The power of TWO thank you letters

You already know the impact that a single donor thank you letter can make. Now imagine what two can do! Donors want to feel connected to your entire organization, not just be a cog in your fundraising wheel.

Involve your board and your volunteers in the writing and storytelling process. This will help forge a stronger relationship between your donors and your organization by fostering all-inclusive involvement. Make sure the writer signs the thank you letter, and encourage them to include a personal note below.

Now armed with the above, go forth and craft that killer Donor Thank You Letter! Be cool, be confident, and be concise. Your donors will thank you for it, year after year.​

10 Strategies to Get the Most out of Your Next Online Auction

10 Strategies to get the most out of your next Online Auction Banner

With longer bidding timeframes and larger bidding audiences, Online Auctions are a great way for nonprofit organizations to raise extra funds throughout the year. Whether this is your first Online Auction or your 100th, here are 10 Strategies from our fundraising experts to help your next virtual fundraiser be your best!

1 | Research what worked and plan your changes

If you’ve held an Online Auction in the past, take a look at that past activity and reports to help inform your decisions moving forward.

2 | Find the right time frame for your Online Auction

We find that spring and fall are the most popular fundraising times of the year.

Consider the length of your fundraiser as well. Keeping an Online Auction open for too long may result in a loss of interest, but a too-short bidding timeframe cuts down on participation. We recommend a three-week bidding timeframe for new Online Auctions; two weeks or less for returning ones.

3 | Spotlight your Online Auction sponsors

Just because you’re not having a gala, that doesn’t mean you’ve lost sponsorship potential! There are plenty of ways to showcase your sponsors in an Online Auction.

4 | Cultivate clear item categories

Item categories make site navigation easier for your audience. Make sure each item is listing in at least one informative category. Consider categories names such as:

We also recommend using a numbering system that is specific to each category. For example, all items in the “Food & Drink” category would be in a sequential numbering group (i.e. the 100s).

5 | Price your items for multiple demographics

Offer a range of price points to appeal to a larger audience. Each bidder will have a different wallet size, so try to include varying starting bids so that everyone can participate. This will help cultivate bidding competition!

6 | Make your Online Auction items pop

Spice up your item listings to increase interest in, and to better sell your auction items.

7 | Promote, promote, and then promote some more

Get the early word out about your Online Auction through as many channels as possible.

Make sure your Online Auction is highly visible and easy to navigate to from wherever you are posting or advertising it.

8 | Analyze audience trends and bid activity

Keep an eye on bid activity for all of your auction items. Towards the end of your auction, if there are items without bids, consider dropping starting bids 20–30%. With an Online Auction through Auction Frogs, you can take advantage of our Fire Sale feature and automate starting bid reduction by scheduling the price drop ahead of time!

Don’t forget, highlighting and featuring items without bids will draw more attention to them. Be sure to share them on social media, too!

9 | Establish clear payment and pickup instructions

90% of all questions asked by bidders are how to pay for items they have won and where to pick those items up. Make sure to establish these instructions clearly and early on so that participants feel comfortable and confident with the item claim process before they start bidding.

10 | Review your revenue and celebrate your success

After the auction is over, review winning all of the bids, item purchases, and monetary donations.

With these 10 Strategies, a great web-based fundraising platform, and a little bit of hard work, your next Online Auction will be a great success! Take a tour of Auction Frogs to get started with your next online fundraiser today!